Delete your account & data

Request deletion of your EstateFlow user account and the personal data held against it. You can do this from inside either mobile app (Profile → Legal & privacy → Delete my account) or with the form below — no app install required.

What gets deleted

  • Your user profile — name, email address, phone number and profile photo.
  • Your login credentials, saved sessions and device tokens.
  • Attendance punches, shift check-ins and the location points recorded against your user while on shift.
  • Selfies and site-visit photos you uploaded from the app.
  • Your in-app activity log, notes, tasks and notification history.

What we must keep, and why

EstateFlow is business software. Your account was issued to you by an employer or partner organisation, and some records created under it belong to that organisation rather than to you.

  • Business records owned by the organisation that issued your account — leads, bookings, invoices, payments and commission entries. These stay with that organisation, with your personal identifiers removed wherever the law allows.
  • Records we are required to retain under Indian tax and accounting law (typically 8 financial years for financial documents).
  • Aggregated, non-identifying usage statistics that cannot be traced back to you.

How long it takes

  1. 1We email you within 2 working days to confirm the request came from you.
  2. 2We notify the organisation that issued your account so it can reassign any open work.
  3. 3Your account and personal data are erased within 30 days of confirmation. Encrypted backups roll off within a further 90 days.

Prefer email? Write to info@softurecsailabs.com from your registered address. See our Privacy Policy for the full retention schedule.